At Pike National Bank, you can trust us to do everything possible to protect your finances and personal data. Ways you can help us is to sign up for text alerts and contact PNB if you see any questionable activity on your account.
Message for Mortgage Loan Customers
If you receive a solicitation after your mortgage loan closes with Pike National Bank regarding purchasing Life/Disability Insurance, or any solicitation in general, please note the solicitation is not from PNB.
Some of our mortgage loan customers have received these types of solicitations which included mortgage loan amount and recording date. This information is public knowledge through the recording of your Deed of Trust filed with the County Clerk’s office in the county where the property is located.
Fraud Prevention Reminder
Here are ways to help identify scams.
Be on the lookout for people who are giving you a get-rich-quick opportunity or charities you have never heard of. If it seems too good to be true, it probably is!
Another common ploy is someone sending you a check to deposit into your account. They then as you to withdraw the cash, purchase a pre-paid gift card, or wire the money to send back to them. By the time the money or check they sent is identified as fraud, they have your money and you are responsible for the bill!
Remember: The goal of fraud is to take your money. It is always harder to get money back than it is to keep it in the first place!
Be extremely cautious about giving any of your personal information out over the phone, especially if they called you first. Personal information includes: your bank routing and account numbers; your online banking user ID and password; and any other unique information like your date of birth or Social Security numbers.
If you think someone might be trying to defraud you, get in touch with us. Count on your bankers at PNB to help you identify fraud and stop it!
Our Fraud Prevention Service
In our continuing efforts to keep your accounts secure, we have improved our alert system for potential fraud. If suspected fraudulent transactions are detected on your debit card, the following efforts to contact you will be made.
Here is how it works:
- When potential fraud is detected, you will receive an automatic email notification from Pike National Bank, with the option to reply "fraud" or "no fraud."
- One minute after the email, you will receive a text alert from #96923 between 7 a.m. and 9 p.m., which also has the "fraud" or "no fraud" option. The text message alerts will be received by customers who use the following cell phone carriers: AT&T, Verizon, Sprint, Boost, Virgin Mobile, and T-Mobile.
- If you do not respond within five minutes of the text alert, you will receive an automatic phone call to confirm or deny fraud .
Remember - our messages will never ask for your PIN or account number.
Debit Card Monitoring
In an effort to better detect fraudulent activity on customers’ PNB debit cards, our Fraud Center will monitor card activity 24/7. With this enhanced monitoring, you may be contacted between 8 a.m. and 9 p.m. to verify any potential fraudulent activity.
They WILL NOT ask for any personal information. They will disclose that they are calling on behalf of Pike National Bank and will only ask for verification of the transaction in question.
Pike National Bank is a full-service financial institution serving Lincoln, Pike and Walthall counties in Southwest Mississippi.